Phone Contact Information

• We are always here for you - 24 hours a day, 7 days a week, 365 days a year. We're a service company that just happens to sell shoes.
  1-800-ZAPPOS-1 (1-800-927-7671) or 702-943-7677
  
  Para un representante que habla español por favor llame 1-888-927-4104 o 702-943-7688.
  
  Haga clic aquí para Español

Email Contact

• Please send email inquiries to:
  
  
  

Return Address

• Zappos.com Returns Dept.
  376 Zappos.com Blvd.
  Shepherdsville, KY 40165
  
  Please be sure to check our Return instructions if you need assistance.
  

Brand Inquiries (to be featured on Zappos.com):
Please send email inquiries to:

Press Inquiries:

Canadian Shoppers
Visit canada.zappos.com

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Zappos Core Values:

1. Deliver WOW Through Service
2. Embrace and Drive Change
3. Create Fun and A Little Weirdness
4. Be Adventurous, Creative, and Open-Minded
5. Pursue Growth and Learning
6. Build Open and Honest Relationships With Communication
7. Build a Positive Team and Family Spirit
8. Do More With Less
9. Be Passionate and Determined
10. Be Humble